Apple Support College Program At Home Advisor - University of Texas Austin

Job Description

Apple is seeking a dedicated and innovative individual to join as an Apple Support College Advisor, providing world-class customer service and technical support for various Apple products.

Requirements

• Enrolled in at least one class at a U.S. university pursuing a bachelor’s degree or higher
• Quiet home workspace with necessary equipment
• Minimum internet speed and connection requirements
• Available for training and weekly hours commitment
• Minimum typing speed and completion of assessments
• Maintain GPA requirements

Responsibilities

• Engage with customers to provide technical support and troubleshooting solutions
• Deliver exceptional customer service experience
• Utilize technical expertise and creativity to meet customer needs
• Participate in ongoing training and development