Apple Support College Program At Home Advisor - Texas A&M University College Station

Job Description

Apple Support College Advisor role at Apple involves providing world-class customer service, troubleshooting, and technical support for various Apple products.

Requirements

• Enrolled in a university pursuing a bachelor’s degree or higher
• Quiet home workspace with necessary equipment
• Availability for training and work schedule requirements
• Minimum typing speed of 40 WPM
• Successful completion of pre-employment assessments and training

Responsibilities

• Engage with customers to provide step-by-step solutions with patience
• Fix technical issues while ensuring incredible customer experience
• Listen to customers and utilize technical expertise to meet their needs
• Provide support for popular Apple products including iPhones, iPads, MacBooks, and iMacs