Apple Support College Program At Home Advisor - Livingstone College

Job Description

Apple Support College Advisor at Apple providing world-class customer service, troubleshooting, and technical support for popular Apple products.

Requirements

• Enrolled in a university pursuing a bachelor’s degree or higher
• Quiet home workspace with required equipment
• Minimum internet speed and connectivity requirements
• Available for full-time paid training and subsequent part-time work
• Able to meet typing speed requirements
• Successful completion of assessments and training
• Minimum GPA of 2.7

Responsibilities

• Engage with customers to provide step-by-step solutions with patience
• Troubleshoot technical issues and provide excellent customer experience
• Listen to customers and use technical expertise to meet their needs
• Provide support for various Apple products
• Participate in ongoing growth and career development