RCC Platforms Performance Data Scientist

Job Description

Join the Retail Customer Care Optimization team at Apple and lead the way in transforming the digital assisted-shopping experience for global customers.

Requirements

• 7+ years of programming experience for working with data, including manipulation and processing (experience with SQL and Python is a big plus)
• 7+ years of quantitative data analysis, with the ability to evaluate complex issues in detail and uncover actionable insights
• Bachelor’s degree in Data Science, Statistics, Computer Science, Quantitative Finance—or at least 7 years of hands-on experience in a similar field

Responsibilities

• Identify emerging trends and themes in the business
• Build, deploy, and manage reporting ecosystems for realtime decision making
• Support the Retail Customer Care and Voice of the Customer teams with analysis and issue identification
• Summarize and simplify large data sets to support business strategies