System & Core Technologies Quality Engineering

Job Description

Join the dynamic Product Operations team at Apple as a technical lead for a product line, partnering closely with multi-functional teams during all phases of development to enable product success.

Requirements

• 3+ years of Quality experience in New Product Introduction / Design Engineering / Manufacturing Operations
• BS in Mechanical, Electrical, Optical, Materials, or Industrial Engineering or equivalent
• Experience partnering with off-shore manufacturers, high volume production, and traveling to manufacturing sites
• Strong statistical and data analytics skills
• Direct experience program managing functional engineering teams
• MS/PhD in Mechanical, Electrical, Optical, Materials, or Industrial Engineering or equivalent preferred

Responsibilities

• Lead cross-functional Operations technical teams during product development and high volume production
• Ensure operational technical readiness for all phases of the introduction cycle
• Drive process development, documentation, optimization, and validation
• Develop and implement new technologies to enhance production quality, capacity, and efficiency
• Provide regular VP level communication of technical health of program
• Generate Product Quality Plan (PQP)
• Monitor Outgoing Quality Control (OQC) and Customer Audit (CA) processes at OEM sites
• Handle and triage quality critical issues
• Drive ongoing product improvements with OEM partners
• Support AppleCare Service & Engineering on specific requests
• Conduct periodic reviews of Field/Factory Quality Data with OEM partners
• Leads Weekly Quality Improvement Forums
• Generate monthly Product Health summary