Service Engineering - Co-op Positions

Job Description

The position acts as a technical liaison between the Cummins field service organization and the Engineering, Quality, and Manufacturing organizations to proactively identify, define, and prioritize product issues and implement solutions.

Requirements

• Field Investigation and Support
• Technical Service Information
• Product Serviceability Requirements and Review
• Product Failure Reporting and Corrective/Preventive Action Systems
• Product Failure Mode Avoidance
• Product Problem Solving
• Technical Customer Management
• Decision Quality
• Drives Results
• Collaborates
• Communicates Effectively
• Self-Development

Responsibilities

• Investigates product test system and process problems
• Applies and supports product problem-solving processes
• Supports preparing the service channel for efficient service events
• Collaborates with technical experts in failure analysis
• Supports large-scale development or issue resolution projects
• Contributes effectively toward team goals
• Develops proficiency in competency areas critical to success

Benefits

• Financial Wellness
• Health & Wellness
• Continuing Education
• Paid Incentive
• Diversity & Inclusion
• Work-Life Flexibility
• Every Employee, Every Community
• Development and Growth