Software Development Engineer, Customer Service

Job Description

Join Amazon's Device, Digital and Alexa Support technology organization as a Software Development Engineer to create innovative support experiences for customers of Amazon's devices and digital products.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience
• Experience programming with at least one software programming language

Responsibilities

• Solve difficult engineering problems with elegant and practical code
• Define engineering best practices and provide technical mentorship
• Design and build software for mobile, front-end clients, and server systems

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)