Sr. Ops Engineer, MSP CX-DR

Job Description

The Sr. Ops Engineer Deployment & Ramp position at Amazon's Mechatronics & Sustainable Packaging Customer Experience Org involves overseeing multiple products, programs, and projects, and deploying MSP solutions at various sites.

Requirements

• Bachelor's degree
• 5+ years of directly managing and responsible for multiple large projects experience
• 3+ years of program leadership experience
• Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
• Experience managing project portfolios, budgets, and decentralized resources to execute project goals
• Experience working in a global environment while prioritizing and managing multiple responsibilities
• Ability to travel frequently within the country and occasionally internationally
• Experience interpreting mechanical, electrical diagrams, and controls logic
• Experience with procurement of equipment
• Experience in Robotics, Automation, distribution, manufacturing, logistics, or other warehouse environments

Responsibilities

• Manage the development of project plans and technical solutions
• Influence decisions on deployment and machine performance execution strategy
• Own the tactical planning on the installation of complex cross-functional projects
• Own the strategy of the program/product for annual planning of resources and budget
• Own communication of program execution and performance both verbally and in writing
• Collaborate with hardware engineering, technical program and product managers, and internal customers
• Ensure all business stakeholders are aligned on program status

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)