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Staff ServiceNow ITOM Engineer

Rivian

3/26/2025

Belgrade, Serbia

Full-time


Job Description

Rivian is seeking a Staff ServiceNow ITOM Architect to design and implement ITAM and ITOM solutions.

Requirements

  • 8+ years of experience in ServiceNow with a focus on CMDB buildouts, Auto Discovery, Service Mapping, and Event Management
  • Experience with modern web technologies and cloud computing principles
  • Familiarity with ServiceNow features like App Engine Studio, Git, Integration Hub, and Flow Designer
  • Strong technical breadth in various ServiceNow modules including ITSM, ITOM, ITAM, CMDB, APM & Strategic Portfolio Management

Responsibilities

  • Design and architect comprehensive ServiceNow solutions for ITAM and ITOM modules
  • Hands-on development of discovery patterns, probes, sensors, and event and alert rules
  • Maintain a healthy CMDB using dashboards and workspaces
  • Integrate ServiceNow with enterprise monitoring tools and automate alerts
  • Architect and deploy Hardware Asset Management solutions

Benefits

  • Robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26.
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