Software Development Engineer, Amazon Customer Service

Job Description

Amazon is looking for an experienced Software Development Engineer (SDE) to develop innovative self-service support options to improve the driver support experience.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• Experience programming with at least one software programming language

Responsibilities

• Deliver working features spanning the full software lifecycle including working backwards from customers, software design, implementation, testing and deployment, operations, and documentation
• Mentor engineers on your team to help grow their potential
• Make priority tradeoffs between new feature development and operational work
• Engage with customers, stakeholders, and peers to understand the business and customer value of your team's software in order to ensure you deliver the right solutions

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)