Software Development Engineer, Amazon Customer Service

Job Description

Join Amazon Customer Service (CS) technology organization as a Software Development Engineer to drive innovation for Amazon's global customers influenced by Gen AI solutions.

Requirements

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture experience
• Experience programming with at least one software programming language

Responsibilities

• Solve complex problems by applying appropriate technologies and best practices
• Collaborate with the team to invent, design, and build stable, high-performing, and scalable software solutions
• Provide technical guidance, advise on the team's direction, and offer feedback on designs
• Create prototypes to assist in decision-making processes
• Foster cross-team collaboration by working closely with partner teams

Benefits

• Medical, dental, and vision coverage (multiple plan options)
• Health savings and flexible spending accounts
• 24/7 Employee Assistance Program for mental health support
• 401(k) with company match and various investment choices
• Company-paid life/AD&D and disability insurance
• Restricted stock units (RSUs) for employee ownership
• Child care and elder care referrals, adoption assistance
• Paid maternity and parental leave (including Ramp Back)
• Paid time off (PTO) and company holidays
• Employee discount on Amazon.com products
• Career Choice program (95% tuition and textbook coverage)